first_imgRelated posts:No related photos. Previous Article Next Article Comments are closed. Jobcentre Plus is carrying out a safety review to ensure its staff inbenefits offices and job centres are secure following concerns over the removalof security screens from some offices. The review, which is being carried out in conjunction with the Public andCommercial Services Union (PCS), starts this week and will be under thedirection of Jobcentre Plus’ new safety director Kevin Pharoah. An estimated 65,000 PCS members took more than 300,000 days strike actionbetween September 2001 and April 2002 before an agreement was reached on thesafety of the new open-plan Jobcentre Plus offices, which don’t have protectivescreens. The agreement included plans to carry out the security review. Clare Dodgson, chief operating officer for Jobcentre Plus, said the newopen-plan Pathfinder offices benefit from panic buttons, CCTV and securityguards, who can intercept potential trouble-makers before they are allowed in. She is optimistic the review will reassure staff who have concerns overtheir safety. The safety review follows a survey published last week by PCS, which findsthat job centre and benefit staff are more worried about threats and abuse atwork than any other workforce in the UK. The research claims that only publictransport workers are more worried about physical attack. It shows that three-quarters of Jobcentre Plus staff working in constantcontact with the public had experienced violence at work in the last 12 months.Mark Serwotka, PCS general secretary, said: “This important researchwill feed into the Jobcentre Plus safety review, which PCS members securedthrough more than six months of industrial action.” By Ben Willmott Jobcentre Plus to abate fears with safety reviewOn 5 Nov 2002 in Personnel Todaylast_img read more